Will you be on time?

This is a common question we receive from a lot of new customers on a daily basis.

We at Mint Plumbing Services pride ourselves on 100% customer satisfaction. To enable us to achieve this we ensure that all of our customers

  • Receive text message confirmation of their appointment 24 hours in advance.
  • Receive text message confirmation of tradesman arriving 30 mins prior to arrival
  • We have office staff available 24/7 to ensure that any change in appointment can be accommodated for ASAP.

If for some reason our tradesman is running behind schedule, you will be notified ASAP of the delay and the exact time of arrival. Communication is our number one priority with all of our customers.

Do you charge a call out fee?

We at Mint Plumbing Services do not charge a call out fee to any of our customers.

We provide fixed fee up front pricing to all of our clients, this allows for our customers to know the work being completed and the price being charged BEFORE any works commence.

What are your operating hours?

We are available 24/7 days a week for all your Plumbing, Drainage & Gas Fitting Needs.