Mint Plumbing Services Qld Pty Ltd was established in 2005 and has been a major supplier of plumbing services to both domestic and commercial customers for over 13 years.
We are a family owned & operated company. Director Michael Ratcliffe has been a qualified Plumber & Drainer for over 17 years with experience in all aspects of Plumbing & Drainage.Mint Plumbing Services Qld Pty Ltd is (QBCC) Queensland Building & Construction Commission Registered Contractor, has fully licenced Plumbing & Gas Fitters working for them to ensure that work practices and procedures are always aligned to the best industry practices:
Within the last 13 years, we’ve built a reputation of being professional, reliable and competent in all aspects of the work we perform. We are specialists in the installation of domestic and non domestic water services for the building industry, and believe in Achieving Results and Exceeding Customers Expectations.
We have built and maintain a loyal customer base which includes, both domestic & commercial maintenance, insurance companies such as AAMI, Suncorp, RACQ, CommInsure, Australian Insurance Repairs. strata government contracts, real estate agents, builders, and schools that we provide all aspects of maintenance plumbing to.
A separate division of our company provides, plumbing, drainage & gas fitting to residential new homes & renovations & commercial shop developments.
We at Mint Plumbing services believe “there should never be any nasty surprises”, therefore we provide all our customers with fixed fee pricing up front before the works commence. Agree on the works and the pricing before we commence or we can provide you a quote free of charge and come back when you are ready for works to commence.
Mint Plumbing Services and its staff pride ourselves on providing a 5 star service guarantee to each and everyone of its customers. Our team of staff are passionate about our customers and ensuring that customer satisfaction is our number one priority. We will always be on time, first time every time, we will treat your home like ours and we guarantee to provide you with informative advice and solutions for all your plumbing needs.
We have enjoyed continuous and rapid growth, which has been achieved through our belief and VALUES
Integrity – We stand by what we say we will do and hold ourselves accountable.
Workmanship – Our quality workmanship derives from the skills, talents, insights and expertise of our people working in a strong team environment & committed to continual improvement & new technologies
Communication – Consistent, informative communication is our commitment. You will never need to ask for an update, as you will already have it.
Customer Service – Committed to exceeding client’s expectations time and time again.
Professional – Prompt, well presented, respectful, discipline and pride in our work and company.
Knowledgeable – Providing quality, innovative and sustainable plumbing solutions, we are driven by practicality and a positive “can do” mindset
Unity – Teamwork is the source of our strength.
We exist to service and exceed our customer and client expectations, by providing services and products that set high standards for quality, reliability, durability and value for money. We strive to be the best in every aspect of our business, by fostering a culture of trust, responsibility, high expectations and open communication with our customers, clients and suppliers.
To be one of the Top 5 Medium Plumbing Contractors in the South East Queensland area, recognised for our commitment to service, exceeding expectations and innovation throughout the plumbing industry. To personally and professionally impact each project we manage in a positive manner, and to ensure a smooth and profitable experience for our customers, clients and associates.
Our vision drives our company and is at the forefront of each and every project we commence. Our vision is what gives Mint Plumbing Services the character and dedication to complete all of our ventures with the highest of quality and excellent workmanship.